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Privacy Policy

Last updated: September 24, 2026

This Privacy Policy describes how sepia-brook.com collects, uses, and protects your personal information when you use our website and services.

Information We Collect

We collect information that you provide directly to us when you:

  • Book a wellness session through our website
  • Contact us via email
  • Interact with our website

The types of information we may collect include:

  • Name and email address
  • Service preferences and booking details
  • Communication history with us
  • Technical information such as IP address, browser type, and device information

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your service bookings
  • Communicate with you about your appointments
  • Respond to your inquiries and provide customer support
  • Improve our website and services
  • Send you relevant information about our services (only with your consent)

Data Storage and Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Your personal information is stored on secure servers located in Canada and is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. You can control cookie preferences through your browser settings. For more details, please see our Cookie Policy.

Third-Party Services

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to provide our services.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for processing where applicable
  • Lodge a complaint with a supervisory authority

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking and communication records are typically retained for seven years in accordance with Canadian business record requirements.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our services after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: [email protected]

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